CAREERS

Firebrand Technologies is a software and technology service company for the book publishing industry. Firebrands wear many hats, are not afraid to roll up their sleeves and get their hands dirty, and embrace the never-ending technical challenges in the book industry with enthusiasm and a sense of mission.


Unfortunately, we do not offer relocation benefits, or sponsor visas.  US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply, but we are unable to sponsor H1b candidates at this time. 

Please, no agency responses; they will be summarily deleted.

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.Net C# Software Developer

 

Firebrand Technologies is currently seeking a developer to help expand and maintain our growing suite of products in a fast-paced agile work environment in our Newburyport, MA office. In this role you will report to the Director of Development and be a part of a talented development team working closely with the system architecture and QA teams. This is an excellent opportunity to contribute to the growth of Firebrand Technologies.

 

Responsibilities include (but not limited to):

-        Work on multiple projects as assigned by Director of Development

-        Communicate status of projects

-        Work closely with the system architecture and QA teams

 

Qualifications:

-        Bachelor’s degree

-        2 to 4 years experience

-        Knowledge of .Net and SQL Server

-        Strong communication skills

-        Knowledge of web services and protocols, MVC, PHP, and AngularJS are a nice-to-have.

 

Compensation and benefits will be commensurate with experience.  

 

Work will be performed at our office in Newburyport, MA. Occasional work from home is a possibility once the team is comfortable with your independence and work ethic.

 

We do NOT offer relocation benefits, or sponsor visas. US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. 

 

Please, no agency responses.

 

To apply for this position please send cover letter and resume to jobs@firebrandtech.com.

 

SQL Developer

 

The Firebrand Technologies Integration team is looking for a motivated, ambitious, and tenacious SQL guru. We specialize in getting new publishing clients' title data into our Title Management application, as well as build and support tools that help us do this as efficiently as possible. As a new member of the team, you’ll be managing your own project queue while under the tutelage of more senior members. 

 

We are interested in developers who understand the process of software development, including the importance of development, test, and production environments and responsibilities inherent in each. If you consider winding your way through several layers of code and hitting some land mines along the way a good time, then we want to work with you. We encourage creativity and ingenuity and hope you can teach us a few tricks of your own, when appropriate. 

 

A general sense of pride and accountability in your work are necessary to become successful in this position, as is the desire to meet high quality standards. Our clients are very dear to us and we go above and beyond to make sure that their needs are met. Our small team has the luxury of working outside of strict engineering guidelines but needs to remain disciplined and conscious of the big picture. This is an excellent opportunity to contribute to the growth of Firebrand Technologies.

 

Responsibilities include (but are not limited to):

-        Work on multiple projects as assigned by Director of Integration

-        Communicate status of projects

-        Work closely with publishing clients

 

Qualifications:

-        Bachelor’s degree

-        2 to 4 years experience

-        Excellent written and verbal communication skills

-        Strong working knowledge of SQL 2005/2008 databases and T-SQL programming is required

-        Experience with web design and related technologies, such as ASP.NET and C .NET and Visual Studio, is a plus

 

Compensation and benefits will be commensurate with experience.  

 

We do NOT offer relocation benefits, or sponsor visas. US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. 

 

Please, no agency responses.

 

To apply for this position please send cover letter and resume to jobs@firebrandtech.com.

 

 

Recent grads welcome to apply!

 

Support Specialist (Newburyport, MA)

Firebrand Technologies (www.firebrandtech.com) is a software and technology service company for the book publishing industry. 

We are currently seeking a Support Specialist to join the support team.  The schedule for this position is Sunday through Thursday from 3 pm to 12 am.

 

Responsibilities include (but are not limited to):

- Provide customer service; communicate; and problem solve inquiries from Firebrand Technologies customers. 

- Provide Crystal Reports support and Development.
- Work as a support team member utilizing technical skills and product expertise to help resolve customer product issues. 
- Log and respond to customer support requests via phone, e-mail, and web interface. 
- Demonstrate a commitment to customer service while building customer partnerships. 
- Conduct any necessary technical research (code review, database queries, etc.) or team collaboration to successfully understand and triage customer issues.
- Communicate technical product and solution expertise to internal and external customers. 
- Provide updates and case statuses to customers and management. 
- Act as product technical liaison between support and development teams. 
- Fully document all case interactions and author Knowledge Base solutions. 

- Expertly utilize support tools (GotoMeeting, NetSuite, etc.) to expedite case resolution. 

Qualifications:

- Bachelor’s degree

- 2 to 4 years experience

- Excellent communication skills

- Ability to write and support Crystal Reports
- Familiarity with MSSQL is preferred


Work will be performed at our office in Newburyport, MA. 

We do NOT offer relocation benefits, or sponsor visas. US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. 

Please, no agency responses, they will be summarily deleted.

To apply for this position please send cover letter and resume to jobs@firebrandtech.com.