CAREERS

Firebrand Technologies is a software and technology service company for the book publishing industry. Firebrands wear many hats, are not afraid to roll up their sleeves and get their hands dirty, and embrace the never-ending technical challenges in the book industry with enthusiasm and a sense of mission.


Unfortunately, we do not offer relocation benefits, or sponsor visas.  US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply, but we are unable to sponsor H1b candidates at this time. 

Please, no agency responses; they will be summarily deleted.

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.Net C# Software developer

C# .NET ASP.NET Web Developer Web Service SQL

Firebrand Technologies (www.firebrandtech.com) is a software and technology service company for the book publishing industry.

We are currently looking for developers to help expand and maintain our growing suite of products. Knowledge of .Net and SQL Server are a must.  Knowledge of web services and protocols, MVC, PHP, and AngularJS are a nice-to-have.

We're looking for 2-4 years of experience. Compensation and benefits will be commensurate with experience.  

Work will be performed at our office in Newburyport, MA. Occasional work from home is a possibility once the team is comfortable with your independence and work ethic.

Any applicant who is interested in this position may email jobs@firebrandtech.com

 

SQL Guru Needed

We currently have 2 positions available: One in Newburyport, MA and the other in the greater Nashville area.

The Firebrand Technologies Integration team is looking for a motivated, ambitious, and tenacious SQL guru. We specialize in getting new publishing clients' title data into our Title Management application, as well as build and support tools that help us do this as efficiently as possible. As a new member of the team, you’ll be managing your own project queue while under the tutelage of more senior members. 

 We are interested in developers that understand the process of software development, including the importance of development, test, and production environments and responsibilities inherent in each. If you consider winding your way through several layers of code and hitting some land mines along the way a good time, then we want to work with you. We encourage creativity and ingenuity and hope you can teach us a few tricks of your own, when appropriate. 

A general sense of pride and accountability in your work are necessary to become successful in this position, as is the desire to meet high quality standards. Our clients are very dear to us and we go above and beyond to make sure that their needs are met. Our small team has the luxury of working outside of strict engineering guidelines but needs to remain disciplined and conscious of the big picture. 

 Technical skills required:

  • Strong working knowledge of SQL 2005/2008 databases and T-SQL programming is required
  • Experience with web design and related technologies, such as ASP.NET and C .NET and Visual Studio, is a plus.

Any applicant who is interested in this position may email jobs@firebrandtech.com

Recent grads welcome to apply!

 

Support Specialist 

We are currently seeking an entry level Support Specialist for in our Newburyport, MA location. 

  • Use customer service, communication and problem solving skills to solve inquiries from Firebrand Technologies customers
  • Work as a suppot team member utilizing technical skills and product expertise helping to resolving customer product issues
  • Ability to log and respond to customer support requests via phone, e-mail, and web interface
  • Exhibit a commitment to customer service while building customer partnerships
  • Successfully understand and triage customer issues, conducting any necessary technical research (code review, database queries, etc) or team collaboration 
  • Communicate technical product and solution expertise to internal and external customer
  • Provide updates and case statuses to customers and management
  • Act as product technical liaison between support and development teams
  • Fully document all case interactions and author Knowledge Base solutions
  • Expertly utilize support tools (gotomeeting, Netsuite, etc) to expedite case resolution
  • Familiarity with MSSQL is required
  • Ability to communicate effectively with customers is required

Any applicant who is interested in this position may email jobs@firebrandtech.com

 

Principals only. Recruiters, please don't contact this job poster.

Do NOT contact us with unsolicited services or offers.