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ELOQUENCE METADATA SOLUTIONS
SERVICE LEVEL OPTIONS
Our Eloquence Solutions literally help organizations of all sizes - servicing publishers with one to 60,000 titles. No exaggeration. To meet the needs of a diverse clientele, the Eloquence service is based on a monthly subscription service charge, based on the number of active titles and two different service plans:
Eloquence Silver Plan
- Weekly Data Distribution to your choice of Fifteen (15) Trading Partners from our complete list of Data Partners in ONIX and several other standard formats
- Jacket Image Processing and Delivery
- Weekly Feedback reports that identifies data and image issues
- Maximum of 1,000 Titles
- Ability to view your titles data on www.eloquenceweb.com, with links to bn.com, and Amazon.com
Eloquence Gold Plan
- Weekly Data Distribution to ANY of our active Trading Partners - currently 100+ partners. (You may request that we add new Trading Partners at no additional charge provided they accept one of our many existing formats. Files are sent in the format of the partners choice, including ONIX and several other standard formats.)
- Jacket Image Processing and Delivery
- Create Sales Support Resources like Tip Sheets, B&N Title Cards, Borders/Walden Sheets and more
- Weekly Feedback report that identifies data issues
- See a full audit of when your titles were last sent to us, and when they were last distributed to the Eloquence Trading Partners
- See a full audit of whether we have received and transmitted all images related to each title
- Ability to view your titles data on www.eloquenceweb.com, with links to bn.com, and Amazon.com
"This stuff really works. The CDC manages all of its distribution clients using Firebrand's web-based title management systems and Eloquence service. We consider Firebrand to be a trusted partner of the CDC. They understand the industry and the needs of us and our clients"
DON COLLINS
President - Chicago Distribution Center
A Division of the University of Chicago Press